Support June 2, 2010 • Getting started
Want a Faster/Better FTP Site? Move to the Cloud! Our Service is Hosted 100% in the Amazon Cloud. Real S3 Storage. Take a Speed Test!
Update your DNS to point to ftp.hostedftp.com and take advantage of our speed relay network for fastest upload/download speeds!
Support June 2, 2010 • FTP Client information (SFTP-FTP/FTPS setup)
You can access your files and folders with any FTP client software (FileZilla etc). Click here to download FileZilla. You can also run FTP scripts
We support and strongly recommend you connect with FTPS (FTP over TLS/SSL) or SFTP (FTP over SSH) as a security best practice.
Use the following details to connect:
Host: ftp.hostedftp.com (this will take advantage of our speed relay network and automatically connect to the closest AWS location).
Legacy Host: us1.hostedftp.com OR ie1.hostedftp.com for direct connect to the host location
IP Addresses: if your system requires an IP address instead of the recommended Host name ftp.hostedftp.com please use the closest to your login location (Host name details noted at this link )
IP 126.96.36.199 (Virginia site) hostname: us1.hostedftp.com
IP 188.8.131.52 (Virginia site) hostname: us2.hostedftp.com
IP 184.108.40.206 (California site) hostname: us3.hostedftp.com
IP 220.127.116.11 (Ireland site) hostname: ie1.hostedftp.com
IP 18.104.22.168 (Frankfurt site) hostname: de1.hostedftp.com
IP 22.214.171.124 (Australia site) hostname: au1.hostedftp.com
IP 126.96.36.199 (Korea site) hostname: kr1.hostedftp.com
IP 188.8.131.52 (Japan site) hostname: jp1.hostedftp.com
IP 184.108.40.206 (India site) hostname: in1.hostedftp.com
Username/Email: Your username OR email address
Username/PKI: for SFTP only
Password: Your password
Port: 21 or 22 (SFTP)
Encryption/Server Type: Choose FTPS (FTP over explicit TLS/SSL aka FTPES). This ensures all file transfer and user data is encrypted
Transfer Mode: We support both active and passive mode. We recommend choosing passive mode (PASV) to minimize issues with firewalls that block FTP connections
If you are unable to connect using passive mode, please note that in addition to port 21 we use ports 1200 to 2000 for data transfers. You may need to update your firewall configuration to allow access to ports 21 and 1200 to 2000 for the TCP/IP protocol. Please see this link for further details on the differences between active and passive mode.