+ I want to contact technical support
Support Bundle Profile
|Support availability||Bundle support profile|
|Group support||9AM – 5PM EST M-F||Support email, chat, quickstart webinar|
|Enterprise support (standard)||24/7||Group support (see above) + quickstart webinar, webinar tech support, basic scripting support|
|Enterprise support (extended)||24/7 with escalation||Enterprise standard support (see above) + dedicated support hotline, executive escalation, advanced script support, onboarding/migration assistance|
+ I need to speak to someone in sales about pricing and services
Our corporate policy is that if any of our CSR representatives assist you with sales they must have detailed knowledge of the services so that they can support our customers; significantly improves sales call outcomes and gives you high confidence that we are providing the right solution.
|Chat||Talk to a live chat representative in the bottom right corner|
Request a Quickstart Webinar with one of our consultants to help set up your account and get a promo code for free storage. Quickstart Webinar Request: here
Security call out
One of our key features is our “gold standard” security model if privacy and security is of high importance.
+ Main contact info and mailing address
+ I have a billing inquiry
Our billing department hours of operation are: 9AM – 5PM EST, Monday – Friday
Or fill out a billing support ticket below: