Enabling Single Sign-on
To simplify user and password management, Hosted~FTP~ Enterprise T2+ accounts and above can implement Single Sign-On (SSO) for user logins.
What is Single Sign-On?
Single Sign-on (SSO) is a process that allows users to securely authenticate and access multiple applications using one set of login credentials.
How to setup Single Sign-On
- Logging in as the administrator, go to your Setup tab and click on the SSO sub-header

- To setup new SSO for the account click on Add

Name |
The label of the SSO to be recognized when enforcing on an account/group/user level |
Provider |
You can select Auth0, Google, or Okta |
Domain |
The domain name |
Client ID |
The client ID found in the provider’s SSO settings |
Client Secret |
The client secret in the provider’s SSO settings |
Extra Parameters |
Extra parameters to add to the SSO (contact our support team to assist in setup) |
Active |
Defaulted to be on active, un-checking this option will turn off the SSO |
- Click Save to create the SSO
Enabling SSO at the account level
- Login as the admin and go to the Setup tab
- Scroll down to Account-level options and locate Web (https) logins for all users
- Select Customize and in the drop-down menu select the name of the SSO and save
- Checking allow overrides in group/user setup will allow selected groups/users to login using password

Enabling SSO at the group level
- Follow steps for “Enabling SSO for the entire account” (Allow overrides in group/user setup must be enabled)
- Go to the Users tab > click on the Groups sub-header
- Select the group to enable SSO for
- Locate Web (https) logins for group
- Select Customize and in the drop-down menu select the name of the SSO and save
- Checking allow overrides in user setup will allow select users in the group to login using password

Enabling SSO at the user level
- Go to the User’s tab and select the username you would like to enable SSO for
- Scroll down to their options checklist and locate Web (https) logins for this user…
- In the drop-down menu select the name of the SSO and save
