Please note you need to specify a “Default remote directory” for all SFTP client and system setup. The credential below shows a default remote directory of “/Upload”.
*Please note the SFTP timeouts below:
1) SFTP authentication timeout – 2 minutes – the amount of time to wait for a user to enter the password before the connection is terminated
2) SFTP idle timeout – 10 minutes – the amount of time an SFTP connection can be idle before it becomes a candidate for termination
|Hostname||Your domain name used to access your account.
i.e yourdomain.hostedftp.com or ftp.yourdomain.com
Click here to learn more.By default, you can always use ftp.hostedftp.com
|Username||The user’s username. i.e admin or email@example.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively.|
|Password||The user’s password.|
|Default Remote Directory||The folder the user automatically will start in upon connection.
Note: You may need to say yes to trusting the certificate before you can connect.