Please note you need to specify a “Default remote directory” for all SFTP client and system setup. The credential below shows a default remote directory of “/Upload”. Note that you DO NOT need to put the entire path of the directory that is shared in Hosted~FTP~.
|Hostname||Your domain name used to access your account.
i.e yourdomain.hostedftp.com or ftp.yourdomain.com
Click here to learn more.By default, you can always use ftp.hostedftp.com
|Username||The user’s username. i.e admin or email@example.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively.|
|Password||The user’s password.|
|Default Remote Directory||The folder the user automatically will start in upon connection.
Note: You may need to say yes to trusting the certificate before you can connect.