How to Login to an FTP Client via SFTP

SFTP Login Info

Please note you need to specify a “Default remote directory” for all SFTP client and system setup. The credential below shows a default remote directory of “/Upload”. Note that you DO NOT need to put the entire path of the directory that is shared in Hosted~FTP~.

Credentials To Distribute For SFTP

Credentials	Description/Example
Hostname	Your domain name used to access your account. i.e yourdomain.hostedftp.com or ftp.yourdomain.com Click here to learn more. By default, you can always use ftp.hostedftp.com
Username	The user’s username. i.e admin or admin@hostedftp.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively.
Password	The user’s password.
Default Remote Directory	The folder the user automatically will start in upon connection. I.e /upload

Note: You may need to say yes to trusting the certificate before you can connect.

Other Resources

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