Access by Logging in with an FTP/FTPS/SFTP client

FTP/FTPS Login Info

Please note the following Hosted~FTP~ account credentials for logging in with an FTP client i.e. FileZilla, Cyberduck, etc using the FTP/FTPS protocol. Please distribute the following information with your own values to your clients for hostname, username and password. Please note that the setup for a User should include a “Default FTP folder” specified on the users tab. This ensures that when the user logs in they will be placed in their own restricted shared folder if required.

Credentials To Distribute For FTP/FTPS

FTP Client

Credentials	Description/Example
Hostname	Your domain name used to access your account. i.e yourdomain.hostedftp.com or ftp.yourdomain.com Click here to learn more. By default, you can always use ftp.hostedftp.com
Username	The user’s username. I.e admin or admin@hostedftp.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively.
Password	The user’s password.

Log in to your account via FTP client:

Step 1: Choose your protocol
Step 2: Input your login credentials
Step 3: Connect
Note: You may need to say yes to trusting the host key before you can connect.

Click Here to watch our FTP Client Tutorials

SFTP Login Info

Please note you need to specify a “Default remote directory” for all SFTP client and system setup. The credential below shows a default remote directory of “/Upload”. Note that you DO NOT need to put the entire path of the directory that is shared in Hosted~FTP~.

Access by Logging in with an FTP/FTPS/SFTP client

FTP/FTPS Login Info

Credentials To Distribute For FTP/FTPS

Log in to your account via FTP client:

SFTP Login Info

Credentials To Distribute For SFTP