Access by Logging in with an FTP/FTPS/SFTP client
FTP/FTPS Login Info
Please note the following Hosted~FTP~ account credentials for logging in with an FTP client i.e. FileZilla, Cyberduck, etc using the FTP/FTPS protocol. Please distribute the following information with your own values to your clients for hostname, username and password. Please note that the setup for a User should include a “Default FTP folder” specified on the users tab. This ensures that when the user logs in they will be placed in their own restricted shared folder if required.
Credentials To Distribute For FTP/FTPS
| Credentials | Description/Example |
| Hostname | Your domain name used to access your account. i.e yourdomain.hostedftp.com or ftp.yourdomain.com Click here to learn more. By default, you can always use ftp.hostedftp.com |
| Username | The user’s username. I.e admin or admin@hostedftp.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively. |
| Password | The user’s password. |
SFTP Login Info
Please note you need to specify a “Default remote directory” for all SFTP client and system setup. The credential below shows a default remote directory of “/Upload”. Note that you DO NOT need to put the entire path of the directory that is shared in Hosted~FTP~.
Credentials To Distribute For SFTP
| Credentials | Description/Example |
| Hostname | Your domain name used to access your account. i.e yourdomain.hostedftp.com or ftp.yourdomain.com Click here to learn more. By default, you can always use ftp.hostedftp.com |
| Username | The user’s username. i.e admin or admin@hostedftp.com. The username can be viewed or configured in the “Users Tab”. If an email is linked to the user, the user’s email address can be used alternatively. |
| Password | The user’s password. |
| Default Remote Directory | The folder the user automatically will start in upon connection. I.e /upload |
Click Here for our FileZilla, Cyberduck, WinSCP Video Tutorials
Click Here for our Mobile FTP Client tutorial
- Getting Started
- Shared Folders
- Audit logs for logins and file transfers
- Anonymous Access
- Transferring Files
- Security and Compliance Info
- Bundle Features
- Account Management
- FTP/FTPS/SFTP Connections
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- Hosted~FTP~ IP Addresses
- SFTP (RSA/DSA) Host Keys
- Connect with Plain FTP
- Connect with Secure FTPS/SFTP
- Connecting with an FTP Client
- FTP vs FTPS vs SFTP
- Command Line (CLI)
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- How to connect to your remote site using the command line
- How to login to SFTP with one line on Linux
- Understanding FTP commands in the command line
- Connecting through SFTP by Command Line (CMD)
- Using PKI keys to connect to Hosted~FTP~ on linux
- Importing PuttyGen PKI Keys to Linux
- FTP/FTPeS command line error codes and their meaning
- Windows Network Locations
- MAC
- FileZilla
- WebDrive
- WinSCP
- AndFTP
- FTP, SFTP Use Cases in Industries
- Best Practices
- Video Tutorials
- Our FTP Client Reviews
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- Desktop FTP Client Summary
- Mobile FTP Client Summary
- PSFTP Review : Our Rating 7.5/10
- NetDrive Review: Our Rating 8.5/10
- Filezilla Review: Our Rating 9/10
- AndFTP Review:Our Rating 7.8/10
- ES File Manager Review: Our Rating 5/10
- FTP Ready Review:Our Rating 5/10
- FTP On The Go Review:Our Rating 8/10
- CyberDuck Review: Our Rating 9/10
- Classic FTP Review: Our Rating 8/10
- WebDrive Review: Our Rating 9.5/10
- Fling FTP Review: Our Rating 9/10
- SmartFTP Review: Our Rating 7/10
- MultCloud Review: Our Rating 10/10
- Troubleshooting
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- Error: QUOTA_USER_STORAGE or QUOTA_USER_BANDWIDTH
- FTP/FTPeS command line error codes and their meaning
- Troubleshooting FTP in the command line and common errors.
- No matching host key found
- Storage Quota Notification: Remedial action
- Troubleshooting FTP in the command line and common errors.
- Troubleshooting "Can't verify publisher"
- Troubleshooting Drag and Drop
- Drag and Drop Troubleshooting for Mac
- Troubleshooting FTP/SFTP client connection problems
- Troubleshooting slow upload speeds on Windows
- No matching host key found
- File not visible to admin
- File uploaded successfully but not visible in account
- Usernames – Guidelines and Restrictions
- Release Notes
- Download Center
- Contact Sales & Support
- Joining GoToMeeting by Browser
- Joining GoToMeeting by Client
