MFA reset on a standard user
A standard user (users who are non-managed) are able to access their Setup tab and can change their MFA. Otherwise this must be done by an administrator.
- Go to your Setup tab
- Locate and click on the Change 2-step verification button
- In the pop-up window you can scan the QR code in your Google Authenticator or click on Can’t see the barcode? to manually input the MFA code in the application
- Verify the code works by inputting the 6 digit code in the empty field and click on Verify
- Once verified, the MFA will be working again